Santiago, Route 68 and all that!

Travel

Chile: la Parte Uno

My initial impression of Santiago, as I enter the central region by taxi, is not especially favourable – grimy, dirty, old faded buildings, a place where compulsive graffiti escribitors seem to be in their element. Packs of mangy-looking stray dogs roam the streets, I was informed later that there are upwards of 350,000 scattered throughout Santiago (mucho perros!). As we drive down Gral MacKenna, we pass Mercado Central, this area is in an olfactory sense, very much on the nose 24/7, which is not surprising as it is the location of the city’s central fish markets!

I find my driver somewhat disconcerting. The white-haired old guy looks unnervingly like Pinochet and is possessed of the barest modicum of English. I ask him tourist-type questions, he stares blankly, uncomprehending. Occasionally he latches on to a recognisable word or two in English, but this only prompts him to launch into a further flurry of rapidly spoken Spanish. At this we both sigh quizzically. I wave an imprecise finger in the air and say inquiringly “hotel, si?”, he echoes my ‘si’ and he drives on in silence. When we arrive at my hotel in Ismael Valdez Vergara, the linguistically challenged driver (Miguel is his name) gives me his mobile number (I thought, what good is this?!? … better if he gave me HIS interpreter’s phone number!)

Once inside the hotel, the language problems exacerbate rather than diminish. No one who works here speaks anything like remotely passable English. In time I come to rely on other guests, Brazilians and Uruguayans in particular, with a reasonable amount of English to translate for me to the staff. Asking simple questions soon becomes burdensome, eg, “where do I buy bottled water”? (having been sensibly warned to give the local tap water a wide berth). Eventually I managed to get out the word ‘aqua’ which is close to the Spanish ‘agua’ but I think the receptionist was too confused by my early burst of too-fast English to comprehend. At this point in the trip, my neophyte Spanish was way too rudimentary to grasp the generic term, let alone the distinction between agua con gas and agua sin gas. My question confuses the apprehensive woman at reception, after some hesitant, uncomfortable moments, she responds by phoning a friend. Her phone friend, with a little better English, soon latches on to what I’m after and asks me to hand the phone back to the reception person, to whom she explains precisely what I want. Newly enlightened, the hotel woman quickly gives me directions to the nearby supermercado, one problem solved. While I have this at least partially Anglophone woman on the phone I venture a second question: “Where can I find casa de cambio“. She struggles initially with this one too, my undoubtedly unorthodox pronunciation not helping, but eventually she comprehends and asks me to hand the phone back to the receptionist again. After they talk, the receptionist hands the phone back to me and the caller advises me that the woman I am with now can exchange money. Phew! Its been hard work just to get to find out that the person who can’t understand me is the person who can help me get what I want! Fortunately and a little surprisingly, the reception woman is happy to exchange $40 Australian for 20,000 Chilean pesos which is very fair – to me! (on my later attempts to exchange Australian dollars for nuevo sols in Peru, I find myself decidedly on the wrong end of the deal!).

Worker protest against the authorities a SA way of life Worker protest against the authorities an SA way of life!

After settling my belongings in the room I wander out for a bit of a reconnoitre of Santiago. I get about 25 metres from my hotel in Ismael Valdez Vergara and I run into my first South American protest event in Parque Forestal (the first of many such observed people demos on my trip). All the protestors are decked out in blue or orange T-shirts, all blowing unrestrainedly on shrill whistles with the accompaniment of the usual cacophonous musical instruments. As far as I could work out from the banners, they were protesting against the low salaries of trabajadores (roughly translated, hard-working employees), a common complain as worker salaries are generally quite low in the country in the light of 30%-plus inflation affecting the economy. I could see that this was a serious protest by the workers, but one trait I noted each time I happened upon such displays of ‘people power’ in South America is that the participants seem to be having a good time all the same!

The next morning on the street, given my overwhelming lack of Spanish and zero local know-how, I am bemused that several people ask me directions (I think, I hardly look like a local, surely not?). “Recoleta Mercado this way?” an elderly Chilean man inquires. I give reassuring credence to his half-question, half-statement, beckoning in the direction he is heading, ‘si’! Now, obviously I’m not sure where it is, but I’m trying to be helpful and I’m at least not giving him an altogether false lead (although later in Buenos Aires I almost certainly did!), as I know that the Recoleta, a main cross-road, is down that way somewhere, so hopefully and logically the markets with its name is also somewhere near the road called Recoleta (although this does not always follow in Chile as I come to discover).

I was told to be ready at 8:30 to be picked up by the CTS Tourismo bus for a day tour to Valparaiso, some 115-120km west of Santiago on the Pacific coast. It is much nearer to 9:30 when the bus finally arrives (my first lesson in South America that punctuality applies to me rather than to my transporters!). Adrian, the tour guide is refreshingly bilingual and very proficient in English. When we get out of the municipalidad onto Route 68 I meet some chatty, senior American tourists at a servicio in the Curacavi Valley, and it is a relief to have a fluent conversation in English after the frustrating experience of trying to communicate in Spanglish on the previous day. The rest of our Valparaíso group are Brazilian tourists with minimal if any English (one is OK), but they seem a nice bunch of women.

In the bus the guide Adrian reveals that Chile is numerically divided into administrative regions, number 1, number 2, and so on. The problem with this neat categorisation is that number 3 was skipped over and never assigned to any region. Adrian’s explanation for this illogical anomaly is that Chileans aren’t good at maths (I decide this is one of those self-deprecating national jokes, kind of like the equivalent of an Irish joke told by the Irish against themselves).

As we head down Route 68 for the Pacific Coast, massive advertising billboards announcing the upcoming Chilean elections blot the landscape. These unsubtle messages are of course positive reinforcement to the voters of the merits of candidates and their parties. One element of this political advertising that you wouldn’t see in Australia is that the prominent female candidates running for presidential office are identified on the mega-billboards solely by their nombres (first names). Michelle (the former president) and Evelyn (the right-wing challenger), are presumably well enough known politicians to make a connection with the electorate on the basis of a single name. Their parties’ respective spin doctors and marketeers would be only too aware of the advantages of establishing familiarity and therefore trust. Using the first name of the candidate projects a more intimate, friendly connection, they appear more accessible to (and for) the masses (in the Americas context, Evita’s mononomenic identity comes immediately to mind). While we are traversing the countryside, Adrian informs the group of Chile’s peculiar “obsessive-compulsive disorder” with the tuber – Chile produces some 3,800 species of potatoes (who’d have thought there was that many or that much point of difference!). Apparently, Chile and Peru vie with each other as potato producers, each asserts that IT produces the most varieties in the world of the humble spud!

amphitheatre 'roof' Ampitheatre ‘roof’

Upon approaching Valparaíso, we by-pass it and head for Vina Del Mar, a coastal resort town about 9km up the road. VDM as the locals call it, is equipped with a big casino, as you’d expect of a tourist town keen to encourage well-heeled visitors to part with their disposable holiday income. We visited the unusual Quinta Vergara Amphitheater and the recently earthquake-damaged Palacios Vergara (both in Parque Quinta Vergara). The idiosyncratically-designed Amphitheatre annually hosts the largest International Song Festival in South America, which draws the like of international performers such as Elton John, Morrissey, Julio Iglesias and Sting. It is a differently-interesting construction, very airy (decidedly open air in fact!), based on the Ancient Greek model, with its most distinctive feature, the multiple vertical poles “suspended from the air”. I think if I was sitting directly under the seemingly-insecure hanging steel poles, I would find my attention somewhat distracted from the concert! Afterwards, we have an excellent seafood lunch at Delicias del Mar lashed down with liberal servings of Cristal (the local cerveza). This restaurant has more than the odd quirky touch. The foyer entrance resembles a bricabrac and curios shop, being packed with various stuffed animals, display cabinets of old coins, knickknacks and wooden mastheads carved in the shape of topless maidens. Inside the restaurant, the contents of the walls divulge the owner’s serious Marilyn Monroe obsession with a myriad of photos, prints, clocks and other decorative features representing the iconic Marilyn.

In Vina del Mar we also see its famous clock made out of flowers (Reloj de Flores). This much-photographed, unusual, organic timepiece was a gift to Chile from Switzerland to celebrate the 1962 Football World Cup in Chile. Also in this resort town, at Museo Fonck, we see the Chilean mainland’s only moai, a gigantic stone statue from Easter Island (Easter Island is so far from the American continent I’m not sure a lot of people automatically get its connection to Chile).

Valparaiso: murals & colour Valparaiso: murals & colour

The port city of Valparaíso alone makes the visit to the west coast worthwhile. It’s a very interesting place, especially its own distinctive domestic architectural style, a hotchpotch of different-coloured and sized houses, many with brightly painted murals on their walls (the guide, Adrian describes this as “good graffiti” as opposed to the ‘malo’ type of graffiti consisting of erratic and indecipherable doodling which infests many parts of Valparaiso). Intriguingly, you will find very ordinary and humble dwellings (even ones which are little better than rundown shacks) right next to structures which are diametrically the opposite, very grand and ornate buildings. On the hill of Cerro Alegre we view various examples of unusual Valparaiso buildings, such as Palacio Baburizza, a large, imposing art nouveau building incorporating a distinctive “witches’ hat” style of vaulted roofing (now a fine arts museum). Also on Cerro Alegre in the Croatian sector, is the 1861-built Casa Antoncich which survived major earthquakes in 1906, 1985 and 2010.

Palacio Buburizza, Cerro Alegre Palacio Buburizza, Cerro Alegre

Topographically, Valparaíso is marked by very steep hills surrounding the docks and shoreline. As a consequence, funiculars or ascensores (cable cars on sloping rail tracks) are the principal mode of transport for residents in the hills to descend to Plaza Sotomayor and the city centro. There are some 26 ascensores servicing Valparaiso. It was novel and fun to drop down to sea-level on one of these funicular contraptions, the journey takes only a few seconds and costs a nominal sum, about 10 Chilean pesos (virtually nothing given the value of the Chilean peso!). The city centre, Plaza Sotomayor, includes the Chilean naval headquarters (Armada de Chile building), the large monument to naval hero Arturo Prat in the middle, and Cafe Melbourne on the other side, it’s sign promising “Melbourne café-style food and coffee” (is this in some sense distinctive from food and coffee in other Australian cities, I ask?) but its name will probably entice some curiosity from tourists from Victoria). Beyond the plaza is the docks (Prat Wharf), always coursing with shipping activity. The docklands house a handicrafts markets where I buy my Valparaiso souvenir.

Ascensores: the quick way to the bottom Ascensores: the quick way to the bottom

I observe that Adrian, our helpful guide, has this methodology when conducting his tour talks where he’ll try to tailor the information to suit the interests of the particular national group of tourists he is leading. He mentions to me in passing that he regularly has Australians on his tours, so I was able to enhance his repertoire of anecdotes by telling him about a little-known Australia/Valparaiso connection, Australia’s third prime minister, Chris Watson (first Labor Party PM, youngest-ever PM) was born right here in Valparaíso. Adrian is wrapped on hearing this, immediately googles it to confirm the information, and is not even disappointed to find that Watson, is only partly ancestrally Chilean … Watson perpetuated a lifelong myth that his parents were migrants from Scotland who had stopped over in the Chilean port on route to Australia (his mother was in fact Irish). With genuine relish Adrian enthused that he would store this snippet up to use when he takes his next group of Aussies … I replied “Don’t be surprised if none of them know this about Watson, it (or he) are not well-known even in Australia!”

That night back in the capital, I have dinner at a Peruvian-style restaurant, of which there are quite a few in Santiago. I order lomo de pollo and taste the popular South American bebidas, Inca Cola, a sickly, gold coloured and vapid tasting concoction. I’ve no understanding as to the reason for this drink’s mass popularity in Latin America. I am amused to observe one of the diners in the restaurant, a Chilean guy, with his family. As they’re about to start tucking into their evening meal, he pulls out his transistor and starts happily playing its noisy music. Interestingly, no one (including the staff) objects to his providing his own musical entertainment, even though its staticky sounds are competing with the restaurant’s background mood music. But I remind myself, this is South America, people take a more relaxed, laissezfaire attitude to such matters.

A Few Observations on Nepotism, Corruption and Financial Mismanagement in Australian Universities¤

Tertiary Ed

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It is instructive to reflect on the fact that there has been no tradition of ‘whistle-blowing’ in the Australian public universities sector. And yet, as we see from time to time, scandals and serious irregularities within the corridors of these venerable institutions have come to light.  

A couple of years ago, the Vice Chancellor of Queensland University was forced to resign his post when it was revealed that his daughter was given a place in UQ’s undergraduate medicine degree she did not warrant…it turned out that she was made an offer ahead of 343 better qualified applicants, and despite her having failed the university’s MBBS admissions test! Strings do get pulled in the loftiest climes of Academe, and in this particular matter, the misdemeanour went before the Crimes and Misconduct Commission.

Did the VC subtly or less subtly ask for special family treatment? Or was it just a sycophantic senior underling acting on his “Pat Malone” trying to rack up “brownie points” by doing his boss a very big favour? We’ll never really know where the blame lies for sure…but either way it amounts to a gross abuse of privilege and power! I know of other instances, not quite as blatant, where senior academics have sought to exert influence on the process, making special pleading cases to their university’s admissions office on behalf of their unqualified relatives.

Australian universities are able to give offers to applicants in this way without the need for the applicant to demonstrate that he or she meets the required academic standard. These are called ‘forced offers’ and although intended to be used only for exceptional circumstances, are quite discretionary in their application. Twenty years ago, a leading university in Sydney gained the opprobrium of its competitor institutions when it made a large number of forced offers for nursing to current Year 12 students prior to their HSC results being known. This was a very irregular occurrence indeed, because the concept of forced offers, intrinsically, was designed with non-current Year 12 applicants exclusively in mind. But it does happen, even (or especially) at the biggest universities.

In addition to the issue of admission irregularities, its interesting that a lot of what goes on in Australian universities behind the doors, in their allocations of monies and their practices, manages largely to avoid in-depth public scrutiny. Large media outlets in this ‘democratised’ age of university admission and the high demand for access, have been known to assign specialist reporters to cover higher education (the quaintly-named Abel Contractor was one such reporter employed by the Sydney Morning Herald specifically in this role several years ago). Unfortunately, despite their best efforts, a lot of what goes on within the executive portals of Australian universities is still the exclusive domain of a select few and often flies under the radar. The media usually gets no further than to scratch the surface of juicy scoops.

Many of the dubious practices that occur, and I’m talking about mismanagement and misallocation of revenues as much as out-and-out corruption and nepotism, remain in-house and thus out of the gaze of the media. Occasionally, the news outlets will run stories about the ultra-generous perks of office enjoyed by the “fat-cat” VCs, things like the UNSW Vice Chancellor having the use of a mansion as part of his package; Sydney University’s lavish entitlements that come with the job of VC; a Macquarie University VC’s clandestine special deal to secure an associate professor’s salary for life of part of the termination package…but the story doesn’t usually probe deeper than this. Just sometimes, like the Queensland vice chancellor’s appallingly bad judgement in apparently seeking to influence his daughter’s undergrad application, the high office-holder goes beyond the Pale and everyone eventually finds out. The registrar of UTS in Sydney in the 1980s was gaoled for embezzling funds from the university, and the key office of university registrar was abolished so that with the position off the books, the unsavoury incident would hopefully be forgotten (the office was eventually restored about 12 years later!)

BC27DC39-2FF2-4A82-9DAD-B199F8E0A1A9The vice chancellor’s post, as well as being highly lucrative, commands a tremendous amount of power within the university, and considerable influence in the wider tertiary education sector. Sure theoretically there are checks on that power, not from the chancellor which is by and large a ceremonial leadership role, but from Senate and Council. But a determined VC can exert pressure on these committees or alter their membership to bring about his or her desired outcomes. The inordinate and exceptional power of the vice chancellor is evident in all spheres of university life. Vice chancellors in Australia normally have a discretionary fund, a seemingly bottomless pit of disposable money in a university climate of ever-tightening financial strictures. The VC can choose to use these funds however he or she deems fit.

Years ago, the vice chancellor at a university I used to work for decided to spend the bulk of that year’s VC’s discretionary allowance (purportedly a quarter of a million dollars) on the purchase of a rather grand and extremely expensive pipe organ. The organ was imported from England, along with the owner of the organ company who was put up in a 5-star hotel while he personally oversaw the safe delivery, setting up and tuning of the huge organ*. When this task was completed, in the middle of first semester enrolments, the VC in a characteristic display of self-indulgence, called a temporary halt to enrolments, took over the enrolment venue for a night, got security to clear out all the enrolment booths and then rolled out the red carpet (literally) for 36 select, invited VIPs…the beneficiares of a very exclusive organ performance. The whole enrolment process put on hold for a elite soirée of privileged mates at taxpayers’ expense – democracy in action university style!

The said organ was purchased supposedly to be played on the occasion of graduation ceremonies in the main hall. The problem with this idea was, even to the visually-challenged, painfully obvious. To be able to play it in the graduation hall meant knocking out about three rows of seats in a hall that was already too small to adequately meet the increasing demand of graduation seating. As a result, it couldn’t be played during graduations! Eventually, it was carted over to the University Theatre, an interior with unsuitable acoustics. In transit the organ was knocked out of alignment and had to be retuned to restore the corrrect pitch. After precious few performances in the theatre, some time later this expensive ‘white elephant’ was returned permanently to its original, dust-gathering location in the hall. Now, I ask you, does that sound like a good investment in and allocation of public funds?

To nepotism, mismanagement and misallocation of funds and resources, can be added corruption. I mentioned the registrar at UTS before who embezzled university finances. At the same university as the hardly used, exorbitantly-priced pipe organ, there was also fertile ground for fraudulent activities. The vice chancellor had her favourites among the various business units and departments of the University. In the aftermath of the fallout experienced by universities due to the ‘Razor Gang’ cuts on tertiary education expenditure, and the resultant need of universities to self-fund, first among the favourites was the International Office. Because international students were a burgeoning area in universities in those days when the A$ was undervalued, and because international students are full-fee payers, it is no surprise that the International Office was so popular with a VC desperately looking for alternate sources of funding. All public universities do this, get the internationals in at all costs, get them through at all costs (this is a whole other story), then replace them with more of the same. On-going income generation.

A grateful VC rewarded the International Office with increased staffing and resources (more than their student workload required), and gave its director tacit acquiescence if not carte blanche (certainly no scrutiny) for his idiosyncratic approach to managing his unit. Freed of any financial controls or apparent accountability, the director felt no compunction about gifting the juicy contract for the International Office’s extensive array of glossy publications, uncompetitively tendered, to his daughter-in-law’s printing company in Melbourne. In a work environment with deep-seated abuse of office like this, it does not surprise that waste and extravagance was also endemic. One such instance involved professors, dignitaries and directors of exchange programs from overseas tertiary institutions. When they visited the International Office, staff thought nothing about hiring taxis on a routine basis to ferry round the visitors on sight-seeing trips to Newcastle, Wollongong and the Blue Mountains.

Other areas of this university were equally prone to misuse and mismanagement of public funds. In the 1990s the University moved to introduce a new student system, it committed to a particular vendor and followed through to the extent of sinking $6 to 7 million into the project. Then, the University project team discovered at that advanced stage that what the provider was offering wasn’t compatible with the University’s student administration requirements, and so the University pulled the plug on the project. $6 to 7 million! And nobody was sacked, nobody was asked to account for this gross business systems blunder. Of course not, because the University Executive had given the project the green light, they were implicated! So, the whole thing was quietly swept under the carpet, and never mentioned again. It beggars belief! But I marvel over what appropriate use this wasted sum of millions could have gone toward, eg, legitimate core academic objectives such as improving learning outcomes.

That public funds allocated to universities in Australia are misused in the ways outlined above, and that many of those financial misappropriations are not acted on by the university itself or by the higher ed authorities, taints the higher education system. The lack of accountability makes universities appear as if they are ‘sacred cows’ that cannot be reined in. This, and abuses of office by the powerful elements in universities, make the sector cry out for much needed reform.3556BCC4-8E14-4696-BA81-985A5FC1486C

¤ I have not concerned myself with uni incompetence in this blog piece. Instances of the sheer incompetence of tertiary ed institutions have become the stuff of legend over the years…such as the time the University of Sydney mailed out the mid-year results to all of its 44,000 students, listing all the subjects completed or attempted in Semester One perfectly correctly…just the one little hitch – the administration had omitted to include any grades on every one of the mailed notices…they were all blank!!! I wonder at how many pairs of wayward eyes this blundering mistake had to pass before someone at USyd unbelievably green-lighted this monumental, embarrassing oversight?

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* He was a cheery, middle class English chappie by the name of Clive and just so intent on getting the organ 100% perfect to please his generous benefactor…one day he waltzed up to me and mentioned how ‘helpful’ it’d be if “all that noise and ruckus in the hall!” (ie, enrolment preparation) could just stop, so that he could concentrate on the crucial task at hand, HIS organ-tuning task for the VC! I responded politely to him, the way you try to placate an aberrant, irrational child with soothing words, I told him that I really did understand his concerns…(with my tongue firmly planted in my cheek) I went on, no, more than that, what he said was an excellent suggestion! Clive’s face brightened! (mischievously I couldn’t help baiting him!)…but there was just one little catch, I explained – once the students found out (that it was Clive who was responsible for cancelling the semester’s enrolments), it would bring the wrath of approximately 10,000 new and re-enrolling students anxious to sign up for their uni subjects squarely down on his singular head! The cheerful demeanour quickly drained out of Clive’s face and he waddled off, but not before reassuring me that “Di (the VC) was very happy with the job he was doing!” Hallelujah!